A year or so ago I had to write a little piece about real estate agents and their advertising. It dealt with why do they think sticking their picture and words that basically say "trust me" on a bus-side or bus-bench, will actually differentiate them from anyone else. Well yesterday I heard a radio ad from someone claiming to be the top real estate agent in Canada. This person in the past has made me believe that they think the average radio listener is a fool. They have mentioned that you should sell your house with them because they advertise it 24-7. Well so does every agent, it's called MLS, and every real estate website goes 24-7.
So back to yesterday's classic new selling line from this agent. They say that they work for free until they sell your house. A shot at firms that charge a small flat fee up front so you don't have to pay a huge commission cheque when the house does sell. I mean saying you work for free until you sell the house, and imply this justifies spending many thousands more later on, is stretching the meaning of free just a tad don't you think. Clearly agents are getting worried their holiday is over, and they are feeling the pressure from agents and firms that have woken up and taken advantage of technology to reduce costs and still provide great service, like every other industry in the world.
There, I have had my realtor rant for the time being. I'm done, and I hope some day soon people who take the time to advertise, start to treat their audience with just a bit of respect. In the long run it will do more to build your brand than jamming ^#*% down peoples throats.
Showing posts with label Advertising and Marketing. Show all posts
Showing posts with label Advertising and Marketing. Show all posts
Friday, March 16, 2012
Monday, February 13, 2012
Play It Again Samsung
Recently IDC's Worldwide Phone Tracker research found that "Samsung closed 2011 as the year's top smartphone manufacturer with 94 million units shipped and a market share of 19.1 per cent". This fact took me back to 1986-87 when I was part of a team that launched Samsung into Canada. Samsung was just a new brand from Korea that was trying to get in the face of Japanese power house brands Sony and Panasonic. Their native domestic competitor Lucky Goldstar (now LG) was also starting out in the Canadian market making TV sets, VCR players and other low cost consumer electronics for Canadian consumers who felt they were paying too much for Japanese and, still at that time, US product.
Samsung's success is a great story and tribute to the power of branding perseverance. Samsung went through a few CMOs and logos (as you can see from one of the Canadian launch ads I was part of back in the mid 1980s), however they never lost faith that they would build a brand of quality and eventual world leading relevance.
I look at what Hyundai and KIA have been doing in the car market in the last 10 years, and I see the same strategy unfolding for them. I hope they have walked down the street in Seoul and thanked their friend at Samsung for showing them they way.
Samsung's success is a great story and tribute to the power of branding perseverance. Samsung went through a few CMOs and logos (as you can see from one of the Canadian launch ads I was part of back in the mid 1980s), however they never lost faith that they would build a brand of quality and eventual world leading relevance.
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| Samsung Canada launch ad in 1987 by Toronto based Enterprise Advertising. |
I look at what Hyundai and KIA have been doing in the car market in the last 10 years, and I see the same strategy unfolding for them. I hope they have walked down the street in Seoul and thanked their friend at Samsung for showing them they way.
Saturday, December 31, 2011
Thank You 2011
As I sit here on the last day of 2011, I look back on a great year for Bamboo Strategy. The firm continued its relationship with one of Canada's leading innovators in the natural health products industry, by providing Afexa Life Sciences with initial insight services leading to this year's launch of Coldsore-Fx. We added Canada's largest privately owned recruiting firm (Design Group Staffing Inc.), and Alberta's largest Credit Union (Servus) to our client list. As well, long time client Trixstar Productions brought William Shatner's one man show to thousands of his fans across Canada.
On top of this wonderful activity, I merged Bamboo Strategy with IMC, the world's only management consultancy dedicated to the resource industry in Western Canada. This new relationship as a division of IMC, will provide Bamboo Strategy with resources in Edmonton, Calgary and Vancouver, and deeper access to businesses in what is undoubtedly the economic driver of Canada. In return IMC deepens its service offering and positioning as the resource industry's trusted resource.
So as I say goodbye to 2011 I say thank you and look forward to 2012 as a year of tremendous growth and opportunity. May your 2012 be one that thrives as well.
On top of this wonderful activity, I merged Bamboo Strategy with IMC, the world's only management consultancy dedicated to the resource industry in Western Canada. This new relationship as a division of IMC, will provide Bamboo Strategy with resources in Edmonton, Calgary and Vancouver, and deeper access to businesses in what is undoubtedly the economic driver of Canada. In return IMC deepens its service offering and positioning as the resource industry's trusted resource.
So as I say goodbye to 2011 I say thank you and look forward to 2012 as a year of tremendous growth and opportunity. May your 2012 be one that thrives as well.
Tuesday, December 20, 2011
Make It Simple
I am working with a group to locate a new CRM and web system and the choice is full of complexities. One of the potential suppliers gave me a great little piece on simplicity. A short simple read that is so true.
Click on the link and enjoy the read.
http://www.smashingmagazine.com/2011/11/28/easier-is-better-than-better/
Click on the link and enjoy the read.
http://www.smashingmagazine.com/2011/11/28/easier-is-better-than-better/
Thursday, October 6, 2011
Coors Light Flashback
You see in the early 1990's Coors light was being consumed by many but few were admitting to it. The brand had a yuppie image that was no longer relevant to the larger group of drinkers that just liked the silver bullet because it was easy to drink and left them clearer to get on with living life...an active outdoor life. So the ad agency FCB Toronto, where I worked as an account director on Molson brands, including Coors Light, led a repositioning plan with the great brand team at Molson and an amazing insight firm from San Francisco called Tattoo.
The video below was the launch work we developed for the first two years of the campaign that began to reposition Coors Light in line with its mountain heritage and the powerful Canadian beer drivers of boldness and refreshment. Clearly the position was relevant then, and remains so today.
Thursday, June 9, 2011
Mick Jagger, Rolling Stones CMO
Today from a facebook connection, I viewed this classic letter from Mick Jagger to Andy Warhol about artwork for a greatest hit cover back in 1969.
The letter reminds me of my time at Scali, McCabe, Sloves in Toronto in 1989, working on the advertising for the Labatt's Blue/Rolling Stones Steel Wheels Tour. The Jagger letter shows how much of a businessman Jagger is, and that everything about how the band is positioned really sits in his hands. He is the CMO of the Rolling Stones brand.
When we were developing creative to launch the Steel Wheels tour across Canada in 1989, Jagger had final approval on everything. All our script ideas and music background choices went past Jagger. In fact the launch TVC of the tour originally ended with the famous Stones tongue turning from red to blue, to subtly indicate Labatt's Blue was promoting the tour in Canada. Well Jagger as acting as CMO for the Stones brand, quickly killed that idea because nobody, but nobody screws with a key visual property of the Rolling Stones. He was right of course but hey we at the same time were just trying to build even more depth into the Blue brand.
As Labatt Blue's slogan of the time was alluding to, in 1989, it was the way we played. Those were great times, and as this classic letter indicates, Jagger is a great CMO, and not a bad frontman either.
The letter reminds me of my time at Scali, McCabe, Sloves in Toronto in 1989, working on the advertising for the Labatt's Blue/Rolling Stones Steel Wheels Tour. The Jagger letter shows how much of a businessman Jagger is, and that everything about how the band is positioned really sits in his hands. He is the CMO of the Rolling Stones brand.
When we were developing creative to launch the Steel Wheels tour across Canada in 1989, Jagger had final approval on everything. All our script ideas and music background choices went past Jagger. In fact the launch TVC of the tour originally ended with the famous Stones tongue turning from red to blue, to subtly indicate Labatt's Blue was promoting the tour in Canada. Well Jagger as acting as CMO for the Stones brand, quickly killed that idea because nobody, but nobody screws with a key visual property of the Rolling Stones. He was right of course but hey we at the same time were just trying to build even more depth into the Blue brand.
As Labatt Blue's slogan of the time was alluding to, in 1989, it was the way we played. Those were great times, and as this classic letter indicates, Jagger is a great CMO, and not a bad frontman either.
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| Labatt's Blue Rolling Stones 1989 Tour Poster |
Monday, June 6, 2011
Screw Your Youth Strategy, What's Your Elder Strategy!
When I was working on Molson and Labatt and Coca-Cola, it was imperative you had a youth strategy, as youth consumed a pile of your product. Working on Intel in China we were concerned with youth and the need to get them earlier to build brand relevance beyond the laptop. However, in no case can I remember having an elder strategy, a strategy to tap into the desires, needs and wants of the 50+ consumer. Well today all brands need to think about building one.
It is said that in 2009, 46% of Apple's consumer base was older than 55. We know that in the US, 46% of cars, and 80% of luxury travel is sold to the 60+ demographic. An old colleague of mine from FCB in Toronto, for some time now has run a successful business selling luxury items to the 50+ market. I know Johnson&Johnson and Afexa Life Sciences (the Cold-FX people and a client of mine) always keep a close eye on the elder market when developing new products. These two organizations, for obvious reasons, recognise that an ageing consumer base in most of the worlds key markets means health care will be high on their need list. I believe though, that all brands need to take a look at how their product and services can be better positioned to be consumed by this massive 50+ demographic. This baby boomer group will change pre and post retirement mind-sets just as it has changed everything else they have touched. So ask yourself and your brand, what do you know about the older consumer as it relates to your business. Are you relevant to them now, and if not can you be relevant to them going forward.
On BrandVertising (my WebTV show on branding and advertising) I recently focused on the issue of the ageing consumer with my guest Dave McCaughan, the Director of Strategy for McCann Worldgroup in Asia Pacific. Check out the show below and start now to build your elder strategy!
It is said that in 2009, 46% of Apple's consumer base was older than 55. We know that in the US, 46% of cars, and 80% of luxury travel is sold to the 60+ demographic. An old colleague of mine from FCB in Toronto, for some time now has run a successful business selling luxury items to the 50+ market. I know Johnson&Johnson and Afexa Life Sciences (the Cold-FX people and a client of mine) always keep a close eye on the elder market when developing new products. These two organizations, for obvious reasons, recognise that an ageing consumer base in most of the worlds key markets means health care will be high on their need list. I believe though, that all brands need to take a look at how their product and services can be better positioned to be consumed by this massive 50+ demographic. This baby boomer group will change pre and post retirement mind-sets just as it has changed everything else they have touched. So ask yourself and your brand, what do you know about the older consumer as it relates to your business. Are you relevant to them now, and if not can you be relevant to them going forward.
On BrandVertising (my WebTV show on branding and advertising) I recently focused on the issue of the ageing consumer with my guest Dave McCaughan, the Director of Strategy for McCann Worldgroup in Asia Pacific. Check out the show below and start now to build your elder strategy!
Thursday, June 2, 2011
More Juice Around The Future of The Ad Agency
I was reading today in Campaign Asia about the intense pressure marketers are feeling to continue to come up with the next big idea. They are trying to stay relevant to a consumer base that is rapidly getting smarter and more savvy every minute. This means they are looking to anyone, including their customers for ideas. No longer are their AOR agency partners the holy grail of ideas, and this is sending shock waves through New York, London, Chicago, Sydney, Singapore, Hong Kong, Shanghai and Los Angeles.
As past blogs I have written have eluded to, the game has changed because the consumer has changed. They carry the influence to persuade their community to act, and the traditional ad campaign is treated with the proverbial grain of salt. Advertising air cover is critical in the war to win the hearts and minds of consumers, but it is boots on the ground, the reality of the brand experience, that wins the war today. What is the brand doing as it actually engages and delivers to people. Is it a positive experience they will twitter about to their community, or will it be so counter to the big ad air cover that they will hold the brand hostage with negative WOM to their friends.
Never has the game been so exciting and played with so much at stake for those that used to dominate the brand building and idea generating world...the traditional big ad agency.
Click on the link below to read the Campaign Asia article.
http://www.campaignasia.com/Article/259364,pressure-mounts-as-agencies-search-for-the-next-big-idea.aspx
As past blogs I have written have eluded to, the game has changed because the consumer has changed. They carry the influence to persuade their community to act, and the traditional ad campaign is treated with the proverbial grain of salt. Advertising air cover is critical in the war to win the hearts and minds of consumers, but it is boots on the ground, the reality of the brand experience, that wins the war today. What is the brand doing as it actually engages and delivers to people. Is it a positive experience they will twitter about to their community, or will it be so counter to the big ad air cover that they will hold the brand hostage with negative WOM to their friends.
Never has the game been so exciting and played with so much at stake for those that used to dominate the brand building and idea generating world...the traditional big ad agency.
Click on the link below to read the Campaign Asia article.
http://www.campaignasia.com/Article/259364,pressure-mounts-as-agencies-search-for-the-next-big-idea.aspx
Tuesday, December 7, 2010
The Power of Celebrity
Image via Wikipedia I had seen the power of music during my time working on ad campaigns for Canadian brewers Labatt and Molson in the late 1980's and early 1990's. Molson Canadian set the bar high with their iconic music video style campaign for Canadian, and the rush was on for beer brands to try and jump it. However, it wasn't until I was working in the agency business with McCann in Asia Pacific, a few years back, that I really became aware of the power of celebrity.
You see in Asia, celebrities are used to sell everything. In many cases if a client did not have a relevant strategic idea they would default to using a celebrity. If you have been to Asia, you will know what I mean, as you are inundated with fresh faces (with signatures underneath them) on every street corner and flat panel HDTV set.
It is with this mindset that I attended an event put on by Trixstar and Axe Productions in their Edmonton warehouse this past weekend,. It was a great example of the power of celebrity, in that they sprung upon an anticipative crowd, season two American Idol winner Ruben Studdard, and 1980's Canadian rockers Streetheart. While neither of these acts are the biggest celebrities today, the mood at the event went up dramatically when they respectively hit the stage, making the event an even bigger success. The power of celebrity has arrived and Mike Anderson, Trixstar's CEO, knows this better than most in the Edmonton area.
Thursday, December 2, 2010
Agents Of What?
Image by DavidErickson via FlickrI recently asked several of my peers in the advertising world for their views on a few things, one of which revolved around the future of the Ad Agency. Tony Altilia, one of my first bosses in the Agency game back in 1985, (who is now a principal at http://www.maximpartnersinc.com/ in Toronto), replied with this link to a recent article in Fast Company called Mayhem on Madison Avenue. http://www.fastcompany.com/magazine/151/mayhem-on-madison-avenue.html?page=0%2C0. To me I think the article is required reading for anyone who is related to the Advertising Agency world in anyway today. Lines like "They're all well aware that coding is now prized over copywriting and that a resume that includes Xbox and Google is more desirable than one featuring stints at BBDO or Grey." should make classic agency people shudder. Currency today is technology and insight to stakeholders and communities. Both of these demand an open mindedness that has not been the hallmark of the traditional advertising agency.
As another one of my former colleagues, Chris Beaumont (Past CEO Grey Japan), said, "perhaps this Brand New World demands a new 'agency' paradigm - where we look at what it is important to be an 'agent for'...". I think Chris has hit the nail on the head and that those firms that figure out what the word "agency" means today will be the winners. The days of Mad Men went decades ago, as did the original definition of "Agency". No longer do you need an ad agency as a 'go between' media companies and marketers. No longer do you need an ad agency as a 'go between' stakeholders and the organization. So the question I ask you is what defines "Agency" today?
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